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3 min read

Global media giant's DevOps implementation

Global media giant's DevOps implementation case study

Netenrich implemented DevOps practices for a global media giant to enable continual improvement in the gaming environment.

A LITTLE ABOUT THE CLIENT

The client, a US-based global media entertainment company, is one of the largest video game developer, providing high-quality interactive game experiences across mobile and console platforms for fans of all ages. To cope with the increasing demands of a massive and global customer base, the client wanted to achieve faster release cycles and shorter time to market by introducing automated deployments and scalability to their system.

 

THE CLIENT'S NEED

The client recognized that they were unable to meet the growing demands of their millions of active users, and were losing them to the competition due to delays in game releases. They wanted to implement DevOps to better adapt their current infrastructure for reducing the time to market and meeting the needs of their users.

They knew that the right implementation of DevOps had the potential of allowing them to develop faster without increasing the size of their internal team and spend more time focusing on user experience. They were seeking a partner with experience and expertise in applying DevOps principles so that their team could be empowered to improve the release rates and reduce the time to market with a renewed focus on new products enhancements while improving the user experience.

 

The challenges faced by the client are summarized below:

Absence of formal DevOps team and processes

Increase in release failure rates and slower time to market

Minimal collaboration between the IT and development teams

Higher business spends on cloud computing

Slow and manual infrastructure management

Primitive cloud and application monitoring

Lack of continual integration and deployment

DevOps implementation

 

NETENRICH'S SOLUTION

The client engaged Netenrich to introduce DevOps practices, but the initial architecture required remediation to make sure their technology aligns with the DevOps methodologies. Netenrich conducted detailed assessments of the client's existing DevOps and TechOps capabilities and adopted best practices for and agile, holistic DevOps which could be scaled to meet business demands. The client's new DevOps practice include capabilities like release management, continuous integration and delivery, change management, Unified Source Code Management and Infrastructure-as-a-Code.

Netenrich optimized the client's global media and gaming environment to enable continuous deployments, end-to-end server management and post server provisioning using tools like Chef/Puppet and VM templates in private cloud. The new DevOps environment also included application performance management with easy-to-scale applications and server configuration management. Netenrich also categorized the applications according to datacenter, environment, property and role. In resolving the client's continuous deployment challenges, Netenrich developed and deployed an automated platform providing end-to-end monitoring for continual improvement using shared services.

 

Advantages derived from the Netenrich engagement:

HOLISTIC, SCALABLE, AUTOMATED DEVOPS WITH CONTINUAL IMPROVEMENT SINGLE VIEW OF INFRASTRUCTURE THROUGH THE ENTIRE COMMAND CENTER
MODERN, OPTIMIZED IT ENVIRONMENT WITH END-TO-END SERVER AND APPLICATION MANAGEMENT 24X7, SLA-BASED SUPPORT AND LIVE MONITORING OF NETWORK, SERVERS, AND APPLICATION

 

BENEFITS DERIVED FROM NETENRICH'S SOLUTION

As part of our DevOps managed services, Netenrich worked as an extension to the client's development team, by optimizing their infrastructure processes and procedures to enable collaboration between teams for continuous integration, continuous deployment, quicker release cycles and improved efficiency. Netenrich's DevOps managed services helped plug the gaps that existed between development, quality, and IT operations team.

THe benefits of the partnership with Netenrich include game performance improvement, faster release cycles and time to market, reduced operational expenditure, and automated holistic DevOps with simplified server and application management. These benefits not only helped resolve the client's existing DevOps challenges but also improve their market share and standing resulting in improved user satisfaction, giving them a competitive edge in the market. Some of the other significant benefits include:

50%
FEWER ERRORS IN GAME RELEASES LEADING TO REDUCED FAILURE RATES
20X
MORE GAME RELEASES PER DAY LEADING TO HIGHER USER SATISFACTION
AUTOMATION
OF MULTIPLE ELEMENTS REDUCED THE COST OF DEVELOPMENT AND TESTING
IMPROVED GAME RESPONSIVENESS BY DROPPING THE DELAY TO
LESS THAN 5 SECONDS
DYNAMIC AND AUTOMATED SCALING LEADING TO
COST OPTIMIZATION

 

OUTCOMES FOR THE CLIENT

Netenrich helped the client stay on top of changing market and customer dynamics by resolving their DevOps challenges, leading to increase release rates, reduced time-to-market and improved user experience. The final solution resulted in improved game performance, and reduced failure rates. The client appreciates the time and cost savings delivered by Netenrich and believes that it was the best decision they made by partnering with Netenrich for their DevOps.

Game console graphic design

 

ABOUT NETENRICH

Netenrich is the partner you need to simplify, control, and optimize existing and new technological frameworks. Netenrich's services for IT Operations ensure that these services meet the reliability and quality demands of end-users, through 24x7 monitoring and proactive management of every component in their infrastructure. We leverage our expertise as well as the advanced tools and methodologies to ensure zero network outages and business continuity for partners and clients.

It means we've industrialized the services you need, down to a science. Costs get cut dramatically, automation becomes extreme, orchestration goes global, and your services improve exponentially. We do it like a factory industrializes manufacturing and that means you get the best product every time.

We handle the routine, so you can focus on the remarkable.

 

Download the case study

 

 

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