ITOps
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S

SIEM

SIEM or Security information and event management combine security information management (SIM) and security event management (SEM) to collect log data for analysis and reports on security threats and events. Plus, it conducts real-time system monitoring, notifies network admins about important issues, and establishes correlations between security events.

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Single pane of glass view

Single pane of glass solutions present data from multiple sources — whether that be across data centers or from the data center to the cloud — in a unified view. It gives you the ability to log in once and access the tools you need to do execute workflows; acquire security options that limit or expand an individual user's access

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SOC-as-a-Service 

SOC-as-a-Service is a cost-effective alternative for implementing security solutions. Several factors impact or even impairs the organization's ability to operate a matured SOC in-house. The talent shortages in cybersecurity make it difficult for enterprises to attract and retain skilled personnel. Additionally, effective cybersecurity requires a considerable cost.    SOC-as-a-Service makes it possible for organizations to outsource their SOC responsibilities to a

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Software-defined network monitoring

Software-defined monitoring oversees the traffic in a virtualized network. Software-defined monitoring applications can be integrated with other applications. They also have the capacity to respond to current information about application behavior and requirements, status, network performance, and security. Effective SDN monitoring involves not only the software aspect of SDN, but the physical as well. It offers a centralized mechanism that

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Spear phishing

Spear phishing is an electronic communication or email specifically targeted towards individuals, businesses, or organizations. Spear phishing is often used as a carefully planned strategy to steal sensitive data with malicious intent. Criminals can also use this approach to install malware on the victim's device.    A potential victim receives an email from a trustworthy source (made to look trustworthy by attackers). If trapped by the

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Spyware

A malware that penetrates your computing device and steals sensitive information. Following that, it transfers your data to advertisers, data firms, or external users. By launching a spyware attack, threat actors can monitor your internet activity, track your login and password information, and get their hands on your sensitive information.

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Stabilize IT

Enterprises need to create a stable IT environment capable of assimilating frequent and rapid changes across hybrid infrastructure. These changes include capacity upgrades, new technology introductions, new features, and capabilities. The goal is to gain a predictable, steady-state mode of operations regardless of changes being introduced into the IT environment. Historically, we found that the more change a company introduced,

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Swivel-chair interfaces

Swivel-chair interfaces refer to IT operations teams switching between multiple screens, tools, and windows on their laptops or mobile devices, leading to lower productivity. The origin of the term is based on work environments from decades ago, where it was common to glide around the workspace to alternate between devices such as telephones, file storage, copiers, and desks.

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T

Threat hunting

Threat hunting is a cyber defense activity that’s fully focused on identifying threats early on. Detecting new campaigns through continuous threat hunting can save your company a lot of time and money. Modern cybersecurity can no longer afford to be reactive, slow, and alert-driven. You need to be proactive and fast. Threat hunting allows you to pick up information about

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Threat intelligence

Threat intel is a collective term for all the information about threats and threat actors that help mitigate harmful events in cyberspace. It includes information gathered from open-source intelligence, social media intelligence, human intelligence, technical intelligence, or intelligence from the deep and dark web. The biggest advantage of threat intel is that it allows SOC teams to practice proactive cybersecurity.

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U

Unified communications automation

Unified communications (UC) integrates (or unifies) multiple communication systems all on a common TCP/IP network technology. It can include video-based team conference meetings, 1-on-1 calls or chats, team collaboration rooms, recording meetings, sharing documents, communicating on a range of devices (fixed and mobile), etc. A unified communications solution offers a range of applications which enable better enterprise communication (both internally

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V

Virtual network operations center

A virtual network operations center is a central location with the sole purpose of reducing noise, identifying and prioritizing incidents, minimizing escalations, and ensuring uptime. With a remote working model, IT managers can virtually analyze alerts, metrics, logs, and traces with the aim of identifying and resolving the root cause of incidents before they become outages. A virtual NOC can

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Virus

A parasitic malware that attaches itself to a host file or the MBR (Master Boot Record). It replicates itself inside the victim's computer by modifying other programs and inserting its own code. A virus can cause billions of dollars worth of economic damage to businesses. It is designed to jump from one system to another, making it a nuisance for

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Vulnerability Assessment

Vulnerability Assessment (VA) is a systematic review of weaknesses in an organization’s information security systems. Organizations rely on effective vulnerability assessment programs, and with the right tools, they assess the risks and implement solutions to mitigate security breaches. These assessments are conducted regularly, but they become important when changes have been made such as installation of new equipment, adding new

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Vulnerability intelligence

Vulnerability intelligence is a critical component of the risk assessment framework. It involves consolidating vital vulnerability information from a variety of external and internal sources and then providing a contextualized assessment of organizational risk. For each vulnerability, vendors examine historical data, criticality ratings, potential fixes, etc.

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Vulnerability management

Vulnerability management involves proactively identifying and fixing potential weaknesses in an enterprise’s network security. The aim is to apply these fixes before a hacker can use them to cause a cybersecurity breach. Vulnerability management should take a comprehensive approach to the development of resilient network security best practices and processes designed to detect, analyze and address flaws in software or

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W

Workforce augmentation

Workforce augmentation for IT Ops helps companies add resources to their teams based on any new requirements for skills to support upcoming or ongoing projects. It delivers the ability to ramp or down to meet changing business needs without incurring huge costs or adding more full-time employees.

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