Your Security Shouldn't Be a Reaction. It Must Be a Resolution.

Frequently Asked Questions (FAQs)

• 1. How is Netenrich's Adaptive MDR different from a traditional MDR service?

  Traditional MDR services often act as outsourced alert-monitoring teams, adding another layer of human triage to an already noisy process. Netenrich is fundamentally different. Our approach is built on our Resolution Intelligence Cloud™, a data-driven technology platform. We don't just manage alerts; we ingest and analyze data from your existing tools to provide context, automate noise reduction, and drive proactive posture improvements. We focus on resolution and resilience, not just reaction.

• 2. Do I need to replace my existing security tools (like my EDR or SIEM) to use Netenrich?

  No. Our platform is purpose-built to maximize your existing investments. We act as a unifying data and intelligence layer, ingesting signals from your current EDR, SIEM, cloud, and identity tools. We correlate this disparate data to provide the unified visibility and context that the tools can't deliver on their own. Our goal is to enhance, not replace, maximizing the ROI of your current security stack.

• 3. You talk a lot about AI. Will it replace my security analysts?

  Absolutely not. Our AI is a force multiplier for your analysts, not a replacement. It automates the monotonous, high-volume, low-value work of sifting through thousands of false positives. This frees your analysts from burnout and allows them to focus on high-impact, strategic security like threat hunting, complex investigations, and improving your overall security posture. We elevate your analysts, enabling them to work at the top of their skill set.

• 4. How does Netenrich help me prove the value of my security program to the board?

  We provide outcome-driven dashboards and reporting that translate technical security metrics into clear business language. Instead of just showing "alerts blocked," we help you demonstrate tangible improvements in Mean Time to Respond (MTTR), quantifiable reductions in your attack surface, and increased operational efficiency. By connecting security actions to business risk reduction, we give you the data you need to communicate your program's value and justify investment.

• 5. What does the onboarding process look like, and how quickly can we see results?

  Our onboarding process is streamlined and focused on rapid time-to-value. We start by integrating with your most critical data sources, which can be done in days, not months. Most of our customers see a dramatic reduction in alert noise and a significant improvement in visibility within the first 30 days of implementation, allowing their teams to operate more effectively almost immediately.

• 6. Does your platform only work with security data?

  While our core focus is security, the Resolution Intelligence Cloud™ is built to ingest and correlate a wide range of data, including operational data from IT and DevOps environments. This unified approach provides a deeper context for investigations. For example, understanding an application performance issue alongside a security alert can lead to a much faster and more accurate resolution. This breaks down silos and fosters a more resilient, cross-functional operation.