The Netenrich operations intelligence platform is built from the ground up to help enterprises resolve everyday and futuristic problems for stable, secure environments and infrastructures. We put the best of machine and human intelligence—AKA hybrid intelligence—to streamline threat detection, incident response, site reliability engineering (SRE), and several more of your high-profile goals.
speed, scale, and resilience for your IT
See how our classification and context features power an outcomes-driven IT org for you.
HYBRID INTELLIGENCE
Delegating operations to AI only gets you so far. Human intelligence that knows how to use it takes you the rest of the way.
We start with self-learning machines trained with research, investigation, and remediation actions. Human intervention for tedious, automatable tasks approaches zero, freeing your team and technology to achieve goals like SRE, reduced MTTR, lesser SME dependency, and unprecedented scale without the distraction of running ops.
Reduce human intervention to near-zero with self-learning machines (y)our experts train with research, investigation, and remediation actions.
BUT FIRST, SECURITY
Keeping cybersecurity front and center promotes a solid security posture from the ground up.
The Netenrich platform bakes in IBM QRadar’s industry-leading SIEM capabilities, then adds our own threat intelligence to uncover risks from misconfigured ports, public Internet vulnerabilities, and out-of-date assets.
Hit unknown threats from the public Internet with the one-two punch of IBM QRadar and our own threat intelligence.
OUTCOMES. DRIVEN.
From detection through resolution, the Netenrich platform heavy-lifts exploring and investigating alerts and threats.
Trained on problem context data and historical resolutions, our purpose-built tech reduces operational noise, scores problems by their potential business impact, and prioritizes for immediate action and remediation. Where new and additional data is needed, our cognitive AI interface lets you perform root cause analysis and patient-zero investigations in a matter of clicks.
Cut down operational noise, score problems by their potential business impact, and prioritize for immediate action and remediation.
AI-ASSISTED COLLABS
Ops life on the ground can be swivel-chair, hairy, and unpredictable.
Our skills-based routing intelligence brings order to chaos by empowering your teams to act and collaborate in real-time. By de-siloing operations, and applying bot-guided recommendations, Netenrich promotes fast and accurate resolutions. Metrics are recorded for incremental and continuous improvements to service delivery over time.
Route real and potential incidents with our skills-based intelligence and bring order to chaos with de-siloed operations, and bot-guided resolution recommendations.
Taming
big data at Internet-scale
Making sense of data in near-real time can mean the difference between meeting customer expectations and losing brand credibility. The Netenrich platform unifies your ever-expanding sphere of data across multiple sources, alerts, and views. Built on a robust microservices architecture and big data stack comprising Elastic, Janus Graph, Cassandra, and Kafka, the platform supports Internet-scale analytics and on-the-cloud machine learning.
ALWAYS-ON
asset discovery and multi-cloud monitoring
Reduce your risk of the unknown. The Netenrich platform enables comprehensive and continuous discovery, mapping, and updation of distributed assets and shadow IT. Single-pane-of-glass views reduce swivel-chair stress on your teams while flagging assets for next-best actions. Netenrich OEMs OpsRamp’s IT Operations Management (ITOM) for industry-best collection of asset metadata and alignment to ever-changing topologies---from enterprise locations to the cloud.
AIOPS
that reimagines itself for usefulness, not hype
Say goodbye to poor MTTR, overworked teams, and alert fatigue with Netenrich’s AIOps capability that goes beyond the call of duty. We leapfrogged ahead of industry-standard AIOps with proprietary techniques that simplify problem identification, improve alert relevance, add rich context, and recommend remediation. ExpIore our refreshing new AIOps below for your problem resolution lifecycles.
THREAT INTELLIGENCE
streamlined for SecOps
Bad things happen when security comes last. Help SecOps and researchers keep defenses front and center with Netenrich’s proprietary threat intelligence. Secure your operations end to end through our partnership with IBM QRadar, adding a gold-standard SIEM without the hassle of setup, configuration, and maintenance.
COMPLIANT AND SECURE
Netenrich adds peace of mind to compliance needs with certifications against global standards of trust and regular, independent assessments of our security controls for accessing, encrypting, handling, and managing our customers’ data.
Get peace of mind with a platform certified against global standards of trust and a robust assessments practice that assures you of enterprise-grade data security.
OOTB INTEGRATIONS FOR BYOA OPS
Streamline monitoring, AIOps, and ITOM with 140+ out-of-the-box integrations. Netenrich partners with leading technology providers worldwide and can accommodate custom integrations with homegrown or marketplace apps.
140+ OOTB integrations and increasing to support data and workflows from tools and platforms you trust.
