A blind spot is a hidden threat in a heterogeneous IT environment—something teams don't even know exist. And they have no way to get visibility into it until an outage happens. Ineffective monitoring capabilities and manual processes fail to shed light on these blind spots. They remain dormant for years until suddenly an issue crops up. Blind spots hinder root-cause analysis, which further leads to an increase in downtime. Also, poorly configured IT rules, disjointed monitoring tools, and unintelligent filters suppress events, leading to blind spots in vision.
Comprehensive monitoring services, coupled with machine-learning-based contextual intelligence, gives your teams unmatched visibility. Further, a single pane of glass view lowers IT Ops stress, improves response times, and increases accuracy while doing away with manual swivel chair interfaces.