Supercharging Security Operations for Health Tech Organization

A major healthcare technology company, with over $800M in revenue had relied on Splunk for security operations. However, the complexity, high costs, and limited visibility led them to seek a modernized solution that could scale with their business. Their existing tool sets reached a plateau in terms of outcomes and capabilities, especially in terms of automation, data correlation and aggregation. This made it imperative to embark on a transformative security operations modernization journey with a solution designed to scale with their future growth.

The Challenge

Despite significant investments in security tools, their Splunk-based faced several limitations:

• Inefficient Workflows: Manual processes led to bottlenecks in patient data management and operational inefficiencies.
• Compliance and Regulatory Hurdles: Keeping up with evolving healthcare regulations required a flexible and scalable solution.
• Limited Data Insights: The lack of real-time analytics made it difficult to track performance metrics and optimize resource allocation.
• Scalability Issues: As the organization grew, they needed a technology partner that could scale with their expanding customer base and support evolving needs.
• Excessive Costs: The annual security expenditures were considerable with a significant portion allocated to Splunk licensing and infrastructure.

A their Splunk-based operations became untenable; the decision was made to migrate to Google SecOps, with the partnership of Netenrich.

“Netenrich has not only solved our immediate security challenges but positioned us for long-term success. Their approach is adaptive, scalable, and future-ready.”
- CISO, Healthtech Company

The Netenrich Solution for Proactive Security Operations

They adopted Netenrich’s Adaptive MDR™ solution, powered by Netenrich Resolution Intelligence™, advanced data analytics and automation platform to enhance their healthcare solutions. In just one month, they realized:

• Automated Data Management: Reduced manual data entry and improved accuracy in patient records.
• Real-Time Compliance Monitoring: Integrated regulatory updates and automated compliance checks.
• Advanced Analytics and Reporting: Delivered actionable insights through AI-driven analytics dashboards.
• Scalable Infrastructure: Enabled them to support a growing customer base without compromising performance

Implementation Process

• Discovery and Assessment: Conducted an in-depth analysis of existing systems and identified key improvement areas.
• Integration and Customization: Integrated our solution with existing platforms and customized features to align with their specific needs.
• Training and Support: Provided comprehensive training and ongoing support to ensure seamless adoption by their team.
• Optimization and Scaling: Continued to refine the solution, incorporating feedback and scaling to meet evolving demands.

Results and Impact: An Adaptive, Hybrid SOC Operating Model

Since implementing our solution, they have experienced significant improvements in operational efficiency and data-driven decision-making:

• 30% Reduction in Annual Security Costs: Automation reduced the time spent on manual processes, allowing staff to focus on patient care.
• Enhanced Compliance Management: Real-time compliance tracking reduced the risk of regulatory penalties.
• Improved Patient Outcomes: Advanced analytics enabled better care coordination and improved patient engagement.
• Scalable Growth: Successfully expanded its reach, supporting a broader network of healthcare providers.

Looking Ahead

Their collaboration with Netenrich has driven substantial operational improvements, enhancing compliance, efficiency, and scalability. As they continue to grow, our solution will remain a critical part of their success in delivering innovative healthcare solutions.

With a strong foundation in place, the company is now exploring next-level security advancements with Netenrich, including:

• Expanding AI-driven threat detection and machine learning automation.
• Enhancing security posture assessments for continuous improvement.
• Exploring IoT security capabilities to safeguard connected medical devices.

“Partnering with this solution has been transformative for us. The ability to automate key processes and gain real-time insights has significantly improved our efficiency and compliance. We are now better equipped to support our customers in delivering high-quality care.” – CISO, Global Healthtech Company

Protect healthcare systems with adaptive, high-efficacy security operations