What is digital experience monitoring?

Digital experience monitoring is a performance analysis practice that helps in optimizing the user experience with applications and services delivered by an organization. The digital experience of customers and employees is a critical business outcome and it’s important to monitor its impact, instead of just application or infrastructure performance.

In Netenrich

Digital experience monitoring helps in observing and modeling the behavior of users as a logical flow of interactions, which add up to form the customer journey. Our solutions help teams manage distributed systems and architectures that require apps and microservices to interact with each other seamlessly. We can drive digital experience monitoring to help you evaluate enterprise applications and services, and deliver the best customer experiences.

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