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What is ITOM?

IT operations management (ITOM) consists of handling all technology components and application requirements for an organization. This ranges from provisioning IT infrastructure, performance, security, availability, cost optimization, and capacity planning for all IT assets and infrastructure.


In Netenrich

ITOM is a critical function of the Service Operations module of ITIL framework. It helps businesses monitor and control IT services and infrastructure, to action the repetitive tasks required to support computing, networking, and application resources. Netenrich's Resolution Intelligence Cloud™ delivers operational intelligence for ITOM and helps businesses maintain error-free infrastructure and operational environments to support application deployment to customers and users.