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What is Incident Management?

Any event that can lead to loss or disruption of an organization's operations, services, or functions is known as an incident. Incident management is a collective term that describes all the activities of an organization to identify, analyze, and correct issues that may lead to a future catastrophe. Incident management allows you to limit the disruption that may be caused by an event and to return to normal operations as soon as possible.

In Netenrich

Netenrich’s service-focused AIOps combines structured and unstructured data to support a wide range of IT operational, organizational, and analytical use cases. Experience triage, troubleshooting, and incident resolution with higher speed and accuracy.

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