Smarter Security, Faster Response: Inside Nuvama’s SOC Reinvention
Netenrich: 19/08/2025
A major healthcare technology company, with over $800M in revenue had relied on Splunk for security operations. Over time, complexity increased, costs escalated, and outcomes plateaued. Despite investment, the security program remained concentrated in threat handling; optimizing alert workflows without proving coverage, control effectiveness, or measurable exposure reduction.
To move beyond threat-only security and build defensible readiness at scale, the organization partnered with Netenrich to operationalize Cyber Risk Operations, powered by the Resolution Intelligence Cloud™ Platform.
Customer Profile
This customer is a leading provider of health and community care technology solutions, serving hospitals, home health, hospice care, and social services organizations. By leveraging data-driven insights and AI-powered analytics, they empower their network of thousands of hospitals, hundreds of thousands of providers, and tens of thousands of social service organizations to enhance care coordination, improve outcomes, and optimize operational efficiency across the entire continuum of care.
Operating in a highly regulated environment, the company must adhere to strict privacy and compliance standards, requiring comprehensive security measures to protect sensitive healthcare data. A security breach could result in identity theft, insurance fraud, financial losses, regulatory penalties, and reputational damage, making robust cybersecurity a top priority.
The Challenge
Despite significant investments in security tools, their Splunk-centric operations faced several limitations:
- Threat-Only Plateau: Security operations optimized alert handling, but lacked measurable proof of coverage and risk reduction.
- Control Truth Gaps: Broken telemetry, missed data sources, and drifted controls created blind spots that didn’t trigger alerts, leaving them with an illusion of coverage.
- Compliance Pressure: Evolving healthcare regulations demanded continuous evidence of control effectiveness, not periodic reporting.
- Limited Risk Context: Severity-driven workflows made it difficult to prioritize what mattered most to the business.
- Scalability and Cost Constraints: Splunk licensing and infrastructure costs grew disproportionately as data volumes increased.
As Splunk-centric operations became untenable; the decision was made to migrate to Google SecOps, with the partnership of Netenrich.
“Netenrich has not only solved our immediate security challenges but positioned us for long-term success. Their approach is adaptive, scalable, and future-ready.”
- CISO, Healthtech Company
The Netenrich Solution: Cyber Risk Operations
The organization adopted Cyber Risk Operations, powered by Netenrich Resolution Intelligence Cloud Platform, to move from alert efficiency to security efficacy — continuous validation of posture, contextual risk prioritization, and exposure-path disruption before impact.
In the first month, they realized:
- Continuous Posture Validation: Detected silent failures in telemetry, logging, and control coverage; eliminating blind spots that dashboards missed.
- Risk-Aligned Prioritization: Correlated signals with business impact to focus response on high-value exposures instead of generic severity.
- Unified Operational Truth: Established a living view of what exists, what’s protected, and where exposure is emerging — across cloud, identity, endpoint, and network.
- Scalable Data Foundation on Google SecOps: Reduced cost pressure while enabling broader signal ingestion and stronger correlation over time.
Implementation Process
- Discovery and Baseline Assessment: Mapped the environment to establish a coverage and control-health baseline.
- Integration and Customization: Integrated data sources and workflows to align detections and response to business priorities.
- Training and Support: Enabled teams to operate with risk-based decisioning and validated posture workflows.
- Optimization and Scaling: Improved detection quality, telemetry integrity, and exposure reduction as the environment evolved.
Results and Impact: Defensible Readiness in a Regulated Environment
Since implementing Cyber Risk Operations, the organization experienced significant improvements:
- 30% Reduction in Annual Security Costs: Lowered operational overhead and licensing burden while improving security outcomes.
- Stronger Compliance Defensibility: Continuous validation reduced regulatory risk by proving control effectiveness over time.
- Reduced Exposure Through Improved Control Health: Drift and misconfigurations were identified earlier, before exploitation.
- Scalable Growth: Security operations scaled with business expansion without proportional increases in staffing or tool sprawl.
Looking Ahead
Their collaboration with Netenrich is driving sustained improvements in readiness, posture validation, and scalable operations. Next focus areas include:
- Expanding behavioral threat discovery and automation
- Enhancing posture validation for continuous improvement
- Strengthening security for connected medical devices and IoT environments
- Advancing real-time exposure monitoring and governance
“Partnering with Netenrich has been transformative. The ability to validate controls continuously and operate with real-time risk context has strengthened our compliance posture and our readiness.”
– CISO, Global Healthtech Company
Protect healthcare systems with adaptive, high-efficacy security operations
