Netenrich's VP and Head of Product Management, John Pirc, discusses how customers can improve their security with data analytics and Resolution Intelligence.
John Pirc, VP, Head of Product Management, Netenrich: When you look at Chronicle, it requires somebody who's very talented - a data engineer background or a data scientist background. Those men and women don't grow in trees, obviously, and they're very expensive. What we're able to do is essentially productize Chronicle, right? It's basically commercializing it. It allows our customers, our partners, to be able to use it effectively. I think that's important. Not only from that perspective, what we bring to the picture too, is multi-tenancy. You take the MSSP market, MDR, XDR, I know it's all a word salad. To me, all those are the same. There are some slight nuances there. The ones that have the 'R', MDR, and XDR, to me, it's just font size, and they are smaller the font size.
The more human capital you have working, the larger it is - Google Chronicle SOAR, right? It augments those analysts from that perspective. As we have gone through a journey just recently, as a product manager, pricing and packaging are extremely important to the company, making sure you get that right. We had an amazing team that worked on that. What we wanted to do is provide these packages and solutions that would help our customers go through their journey of security and maturity.
The first one that we have, foundation, that's that whole thing about productizing Chronicle that requires a data engineer, someone who knows how to write YARA rules, parsers, etc., those are not trivial to do, but out of the box, we can do that. It operationalizes that aspect of it. Being able to set up and do multitenancy, making sure everything is separate, that's another hard problem as well. We had that lockdown, but then there's a step further from a data scientist perspective. Putting more analytics, putting more information, and giving, even more, broader feature sets to our customers has been amazing. Then when you look at Resolutions that had everything in it. You can do add-ons of identity assets, whether it's like Jupiter 1 as an example.
These things were important to get these packages right, SaaS-ifying the platform, making sure a customer can come on the Google marketplace and click a button, answer a few things, and getting provisioned up and up and running. I almost want to talk about those packages because, again, as a product manager, someone's like, hey, what's it like to be a product manager? I'm like, well, you're like a piñata. People will bring a bat out, they'll start hitting you. Requirements are: I don't like this, and then they hit you, you break open, and candy comes out, and everybody's happy, right? It's only a short period of time. I love being a product manager though. That's a lot of fun. But yeah, I just wanted to talk about those three packages and the evolution of why we did that. There's so much more to come.