Nuvama SOC Case Study: Transforming BFSI Security Operations

Securing What Matters in Modern Finance

As digital transformation increases in the financial sector, security leaders face challenges around protecting sensitive data, ensuring regulatory compliance, and enabling sustained operational resilience. Traditional security models often fail, producing alert fatigue, visibility gaps, and delayed responses, increasing business risk.

This case study examines how Nuvama Wealth, a well-known wealth management company in India, collaborated with Netenrich to get past these obstacles. Using Google SecOps Enterprise and Netenrich Adaptive MDR, they collaborated to reimagine the Security Operations Center (SOC) and create a unified, automated, and intelligence-driven security foundation that is suited to the scale and speed of contemporary finance.

Business Challenges: Securing Growth in a Volatile Threat Landscape

As Nuvama expanded its digital footprint, the limitations of its legacy security tools became harder to ignore. The security team was dealing with mounting complexity as they were managing hybrid cloud environments, growing data volumes, and experiencing tighter compliance requirements. A more modern and scalable approach to security operations was needed to keep pace.

“As we expanded into cloud and digital services, we quickly realized that our legacy systems were becoming a bottleneck. Security needed to evolve not just to reduce risk, but to support our growth.”
– Harsh Jha, CTO at Nuvama Group

• Too Much at Stake to Leave Visibility Behind: Client trust and proprietary data sat at the core of Nuvama’s offerings. But traditional tools made it hard to stay ahead of complex, targeted threats, especially in cloud environments where visibility was often fragmented. Worse, the team couldn’t spot risks early enough, leaving dangerous gaps that put business continuity on the line.
• Legacy Tools Couldn’t Keep Up: As Nuvama expanded, the limitations of legacy systems became clear. Tools like HP ArcSight weren’t designed to handle cloud-scale telemetry or evolving hybrid architectures. What the team needed was a modern SOC framework that could flex with growth and reduce operational overhead.
• Drowning in Alerts, Missing Real Threats: The SOC was under constant pressure. Analysts faced a flood of alerts, many of them low priority. Without contextual insight or behavioral analytics, real threats were easy to miss, and hard to investigate efficiently. Investigations stalled, and the quality of response suffered, increasing risk with every passing minute.
• A Siloed View Left Attackers Room to Hide: Cloud logs, endpoint data, identity activity, each lived in its own silo. Without a unified view, connecting the dots across a threat chain took too long or didn’t happen at all. Risks like insider movement or lateral escalation often remained hidden in plain sight.
• Incident Response Delays Weren’t Just Technical: When incidents occurred, response delays weren’t always technical. Escalation paths were unclear, and teams weren’t always aligned on ownership. Without automation or shared dashboards, collaboration broke down, just when it mattered most.
  
  

Strategic Objectives: Building a Secure and Scalable SecOps Foundation

The goal wasn’t simply to upgrade tools. Nuvama wanted to reshape how security functioned by building a system that could adapt to threats in real time, scale with business needs, and stay aligned with regulatory and client expectations.

1. Establish Single Pane of Glass Security Visibility: Bring together logs, alerts, and user activity across systems into one platform, enriched with business and identity context to support more accurate threat detection.
2. Address Gaps in Detection and Response: Move away from legacy correlation rules in favor of behavioral modeling and curated threat intel to provide high-confidence signals and reduced noise.
3. Use Contextual Threat Intelligence: Integrate threat data with internal telemetry to spot tactics earlier in the attack chain and better understand emerging risks.
4. Accelerate Response with Automation: Automate triage and containment workflows so analysts can spend less time chasing alerts and more time solving problems.
5. Strengthen Collaboration and Escalation: Define clear escalation paths and create shared visibility across IT, SOC, and compliance teams to improve coordination.
6. Ensure Continuous Compliance: Align with regulatory mandates through real-time detection, reporting dashboards, forensic audit trails, and automated control enforcement.
   
   

Solution: Netenrich Adaptive MDR powered by Google SecOps Enterprise

In close partnership, Netenrich’s security experts guided Nuvama through the introduction of a more intelligent, automation-driven security operations model; powered by Google SecOps Enterprise and Adaptive MDR. The focus was clear: move away from reactive monitoring and build a system that could act fast, scale well, and surface what mattered most.

• Smooth Transition from Legacy Systems: Migrated existing detection content and use cases into a modern cloud-native environment, without disruption to business operations.
• Context-Enriched Data Engineering: Normalized telemetry across systems, layered in business function and user-role context, and ensured consistent formatting to support effective detection.
• Advanced Detection Coverage: Moved beyond static rules by implementing behavior-based detection logic that surfaced unusual activity across cloud, users, and infrastructure, all of it aligned to MITRE ATT&CK.
• Faster Threat Triage and Correlation: Used attacker modeling and entity insight to connect events across systems to make it easier to understand how threats unfold and where to respond.
• Automated Response Playbooks: Designed SOAR workflows to handle common scenarios (like endpoint isolation or user validation) automatically, reducing triage burden on analysts.
• Exposure and Risk Monitoring: Flagged assets and configurations showing signs of exposure and tracked patching gaps or misconfigurations to limit long-term risk.
  
  

Outcomes & Benefits Delivered: Operational Impact at Every Layer

The transformation of Nuvama’s security operations wasn’t just about technology. It delivered tangible, day-to-day improvements for the SOC team, risk stakeholders, and the business at large.

Faster, More Informed Investigations: Analysts could move faster thanks to enriched data and smarter detection logic. Behavioral baselining and identity context helped focus investigations from the start.

Lower Alert Fatigue, Higher Analyst Focus: Noise was reduced through signal tuning. Analysts were no longer buried under alerts that didn’t matter, freeing up time to focus on the real issues.

“The difference has been substantial. With Netenrich and Google SecOps, our team now focuses where it counts: on meaningful investigations, not chasing noise. Our response times have improved, our signal quality is sharper, and we’re able to present a clear, confident security picture to the board.”
– Harsh Jha, CTO at Nuvama Group

Automation Where It Matters: Repetitive tasks (such as triage steps, escalations, containment) were automated through playbooks. That shift brought measurable relief to the team.

Better Visibility, Stronger Risk Management: Coverage extended across hybrid environments, user behaviors, and infrastructure. This allowed earlier threat identification and fewer blind spots.

Improved Compliance Readiness: Dashboards, logs, and reports aligned with audit requirements. The team could show their work in real time, without scrambling during review cycles.

Looking Ahead

With a more modern and adaptable SOC in place, Nuvama is looking toward what's next. That includes expanding behavior-based detection, tuning automation workflows, and working closely with Netenrich to stay ahead of both emerging threats and compliance changes.

The goal is no longer just staying compliant or reducing incidents; it’s about building a security program that evolves alongside the business and earns trust at every level.

“This isn’t the end of our security journey; it’s just the beginning of doing it right. With Netenrich as our partner, we now have a foundation we trust, and the flexibility to adapt to what’s next.”
– Harsh Jha, CTO at Nuvama Group