See 95%
fewer tickets.

Take the deep dive Learn how Give IT a better class of insights.

Your unfair advantage in the race against time.

Go beyond AIOps and basic alert classification to find answers to, “Is this really a problem or is it just noise?"

Get the next best actions faster. Automatically see and understand the who, what, when, where, and why of incidents.

100 → 5

Modern problem classification with Resolution Intelligence®.

AIOps reduces noise by 95%.

People and machines validate, classify, and fully contextualize problems to auto-resolve and respond to the remaining 5% in a fraction of the time it takes now.

See 95% fewer tickets

Give IT a better class of insights

Your unfair advantage in the race against time.

Go beyond AIOps and basic alert classification to find answers to, “Is this really a problem or is it just noise?"

Get the next best actions faster. Automatically see and understand the who, what, when, where, and why of incidents.

100 → 5

Modern problem classification with Resolution Intelligence®

AIOps reduces noise by 95%.

People and machines validate, classify, and fully contextualize problems to auto-resolve and respond to the remaining 5% in a fraction of the time it takes now.

There are no ghosts in the machine, just unanswered questions.

Resolution Intelligence®️ answers these and more at every stage of the alert-incident lifecycle.

Seminal analytics to drive outcomes for ITOps

Reduce tickets by 95%

Automated problem classification uses AIOps to filter out noise from real alerts. Non-noise must then be classified into problems likely to self-heal and those requiring immediate attention.

Resolution Intelligence® combines the two for end-to-end classification, faster time to action, and actionable insight on problems requiring action.

How Resolution Intelligence works
How Resolution Intelligence works

Ready, set, action!

Speed resolution and reduce effort even further with activity classification.

Resolution Intelligence collapses alerts into a single ticket

Correlate, collapse,
collaborate

Resolution Intelligence® automatically correlates and collapses related alerts into a single, actionable ticket, helping you avoid piecemeal, redundant efforts to resolve issues.

For example, Cisco-ThousandEyes may alert you to 20-second delays completing purchases while OpsRamp reports connection pool errors. Resolution Intelligence® spots the relationship, isolates the problem, and engages the right experts to work the problem.

Resolution Intelligence collapses alerts into a single ticket

Take resolution beyond
incidents

Don’t wait for your next major hardware upgrade, outage, or digitalization initiative to decide, "Something has to be done." Leverage correlated data and a single source of truth to manage change without conducting time-consuming manual analysis and interpretation.

Go deeper than ticketing system dashboards and point-in-time assessments to give CIOs, CEOs, and other execs the insights needed to navigate and drive change.

Five types of insight for CIOs
Five types of insight for CIOs

Modernize
as you transform

Mandates to accelerate depend largely on Ops—it’s make it or break it right now—and IT needs a new approach. Modernize with Resolution Intelligence®️ multi-layered classification now and drive outcomes of speed, cost, and knowledge.

Improve incident response and IRA

Gain insights to tune systems and reduce cost

Operationalize data and tribal knowledge

Level silos within IT for collaboration between teams and machines. Get next-level analytics that give back CIOs, CISOs, and operations teams time for better worries than ops. Add invaluable insight at every stage of your alert-incident lifecycle.