Enterprises need to create a stable IT environment capable of assimilating frequent and rapid changes across hybrid infrastructure. These changes include capacity upgrades, new technology introductions, new features, and capabilities. The goal is to gain a predictable, steady-state mode of operations regardless of changes being introduced into the IT environment. Historically, we found that the more change a company introduced, the more volatile the IT environment became, and the more its teams behaved reactively.
To get better at stabilizing IT, you need to comprehensively monitor your IT infrastructure, achieve asset risk insights, and view everything in a single pane of glass screen. Also, machine learning capabilities, along with expert guidance, can help reduce mean time to resolve (MTTR) incidents, ensure faster return to service, quickly review and implement changes, and guarantee an overall shift from reactive to proactive mode.